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FREQUENTLY ASKED QUESTIONS

What is the cancellation policy?

All purchases are final. We are not able to offer any refunds, transfers, or rollovers for any reason.

* There is one exception, if you qualify and pay to go to XTERRA World Champs in 2023 and have signed up for XTERRA Whistler and don’t want to race two back-to-back weekends. We will refund or defer your entry into 2024. This is due to XTERRA World Championships being on September 23/24, 2023

Will the event be cancelled if weather is inclement?

The event is sanctioned by Triathlon BC and follows standard protocols for ITU racing. On-site commissaries from TriBC, along with the Race Director, will determine if weather may adversely impact the safety of the event and make appropriate changes if necessary. The event is early in the season and mountain weather in Whistler may be unpredictable. Racers are encouraged to prepare for cold weather and precipitation. Lake temperatures will be measured on race day and a determination will be made should the temperature be below safe swimming standards, in which case the swim may be shortened (or canceled, though that is extremely unlikely). If the swim is canceled we will do a duathlon format.  

Is the event a qualifier for anything?

Yes! XTERRA Whistler is now a qualifier for the 2024  XTERRA World Championships in Trentino, Italy.

Do I need the Tri BC Insurance?

Yes, if you are not a member of Triathlon BC then you will need to purchase the Single-day Tri BC Membership insurance with your race registration. 

Are there Awards?

We have awards for;

1st, 2nd, 3rd Place Male & Female Elite & $3000 in prizemoney in 2023.

1st, 2nd, 3rd Place Males & Female Age group awards for both Sprint & Championship races.

1st, 2nd, 3rd Place Relay Teams

We are also the BC Cross Triathlon Championships. And Tri BC will be awarding the BC Champion in each age group.

There are no awards for the kids race. Kids will receive finisher medals.

What do I get in my race package?

You will receive a XTERRA Whistler swim cap (must be worn for the race), timing chip, race bib (with safety pins), a XTERRA Whistler Tee Shirt, and some other goodies. For information on where and when to collect your race package, please see the Race Info page.

Is there a bag drop for my extra gear?

No, but there will be adequate room around the official transition area (fence lines) for storage of non-essential gear bags. 

I’m an Elite, how do I get the access code to enter the elite category?

For those interested in racing in the Elite field in Whistler please see the XTERRA Elite Criteria and then email rd@endurancespecific.com for the entry access code. 

Is the swim a mass start?

TBC – We are aiming for the Sprint Race & Kids Race to be on September 16th and the Championship Race to be on September 17th. Depending on numbers we will likely have a Sprint wave and a Championship wave. 

How technical are the bike trails?

The bike course is a mix of gravel road, gravel double track, and traditional single track. All of the trails in the Lost Lake area (known as Zappa trails) are either designated Green or Blue. There are no Black trails in the bike course. All racers are encouraged to pre-ride the bike course prior to race day. 

Will there be places to pass other racers?

There are 2 longer sections of gravel road at the beginning and middle which will provide great passing opportunities. For Championship distance, this will provide 4 good passing locations. Standard amateur sportsmanship conduct will be in effect for all other parts of the bike course. If a faster rider approaches you from behind and signals intent to pass, the rider in front should find a safe place to pull aside and let the faster rider by.

Can I ride a cyclocross or gravel bike for this event?

No. Traditional road handlebars are not permitted and tire width must be minimum 1.5”.

How technical is the run course?

The run course is a mix of gravel and decommissioned logging road, gravel double track, and traditional single track. The run course does contain some technical features, including the descent of the Green Lake Loop (decommissioned logging road) on the Championship route and final single track trails to finish (elevated slatted woodwork) (both Sport and Championship routes). This will make the run fun and challenging for all.

What are the rules for this event?

As a Triathlon BC sanctioned race the XTERRA will adhere to official ITU rules, which can be found at https://www.triathlon.org/uploads/docs/World_Triathlon_Competition_Rules_2022.pdf.

Where can I park?

There is no parking at Lost Lake. Plan to park in one of the public parking lots (https://www.whistler.ca/services/transportation/parking) and walk or ride into the race area. 

There is a free shuttle bus to Lost Lake. 

Where can I stay?

Need a roof over your head while you visit? We have teamed up with Whistler.com. Plan your trip with Whistler.com, Whistler’s Official Reservation Centre. Secure your accommodation in advance to receive the best rates of the season. Enjoy flexible cancellation policies supported by our Price Match Guarantee.

Can I volunteer?

Absolutely. In fact we’d love you to. If you’ve ever participated in an event before, you’ll know that volunteers are the heart and soul of it all. Without them races simply do not happen. If you’re free September 14, 15 or 16, 2023 to help volunteer, please complete the volunteer application. Your help is so appreciated